Customer Experience Analytics

PDF : 19,99 $

ISBN : 9781583476383

Date de publication :
2014-11-03

Through a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage and real-time relationship with customers. This book provides a program based in business values that appeal to senior management and a solution architecture that utilizes the fast, intelligent, and action-packed capabilities of CEA. Exploring the Internet's impact on consumer power, this book reflects on the sophistication of busines markets in multi-supplier management, electronic gateways, and customer and product data across the supply food chain.

Du même auteur 

Big Data Analytics

Par : Sathi, Arvind

Titre : Customer Experience Analytics
Auteur : Sathi, Arvind
Éditeur : Mc Press
Collection : Hors-collection
Catégorie : Informatique
Langue : Anglais
Nombre de pages : 160
Date de publication : 2014/11/03
ISBN : 9781583476383
Code Prologue : N0048905
Prix PDF : 19,99 $